Saturday, May 26, 2007

spreading a little happy...

finally, after a week of rest (or enough of that i could gather), i feel... rested... ha ha... i have to say, the trip to japan took a bit out of me... i was not expecting the trip to be that tiring, but it was...

on coming back home, i noticed that the flowers that my mom planted in our little flower bed have grew into something like a forest...


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my mom fed it with fetilizers and it was well absorbed...

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there was an abundance of color... most of which were probably a result of cross-pollination... go nature...

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this is probably my favorite color of the bunch...

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i don't know why, but the color looks a bit off... maybe my soon to be expired camera is not capturing the colors well... or maybe it was dusk...

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so... have a happy weekend...


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Thursday, May 17, 2007

an unHP experience...

i signed up for the HP-Streamyx deal in malaysia whereby you upgrade to a 1MBPS connection and pay extra to get a HP computer with Intel Core-2-Duo chip etc... after a while of waiting, the stuff was delivered to me... but the delivery process sucks...

drivers don't know the way

the driver that delivered the stuff to me did not know how to get to my place... initially i think he wanted me to go to meet him in the town area and pick up my things from there... i was going to foolishly do that when i remembered that if i did that, what if along the way home the stuff was damaged... then i could not claim damage etc... or that it has already been damaged and because the chain of possession changed, i would be left to hang???

so i called their manager and after some explanation, he agreed to get the person to bring the stuff to me BUT i had to fetch them to my house... i did...

delivered in some lousy lorry

my PC was delivered via some lorry... and from the looks of it, it was in the lorry from its port of origin, driven across the state to where i reside... lucky no pixel is dead on the LCD monitor...

"u call balik... saya tidak ada kredit"

that was the first thing i heard when i answered my phone... granted i know who he was, but i could just as well don't know... and why do i need to call back? afterall they were the delivery persons and they should be the ones calling me instead of me calling back...

i voiced this with their manager... all he could do was to say SORRY...

no set-up help

i was under the impression that some technician will come round to my place to help set up the new pc... none was present yesterday... i was able to put them all together, but i could as well be a techno-idiot with no understanding of how to put the things together... and what about the internet connection? i sure as hell don't know how to set that up (if i were a techno-idiot)...

out of pocket expense

so basically, this is out of my own pocket, the expenses incurred... like calling the driver and the manager... and driving to lead them to my place... and HP charged me RM170 for delivery... if that were the case then what delivery were they charging? i practically had to pick the stuff up myself...

complained to HP

i have lodged a formal complain to HP on their website... hopefully i will get a reply from them... if you want to buy HP, then please consider... maybe it is just this leg of the service that is a bit screwed up...



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